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Customer Care

Our Customer Care Services:

For over a decade, Safwan Trading & Cont. Co. Technical Services Division has been dedicated to providing quality service to a large number of governmental and private medical institutions in the country.

 

Our exceptionally trained engineers posses the experience and knowledge I the latest technologies to provide preventative maintenance in addition to responding to service requests immediately and with the utmost professionalism, efficiency, and attention to all our clients.


Our maintenance hotline is always ready to respond to our clients’ requests, be it for maintenance needs, repairs or spare parts on the equipment we provide to clinics, recovery wards, operation rooms or the Emergency care facilities.


Our Order Desk dedicated staff handles all orders done over the phone. The orders are automatically then get sent to our stores for processing and invoicing. Our fleet of delivery trucks ensures that the requested orders are delivered to pharmacies and private clinics. Clients may have the option of collecting their items directly from our Customer service showroom located in our Head office in Ardiya.

 

Telephone: 22273575

 

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